What Crisis?
Take steps to limit the damage a crisis can bring
Take steps to limit the damage a crisis can bring
Manage bad news
A seminar for up to 20 participants
A seminar for up to 20 participants
Handle the media
Don't let the media become part of the crisis
Don't let the media become part of the crisis
Resources
Useful media and PR websites
One of the best training courses I have been on! Paul Walsh, Initiatives Manager, West Wiltshire Housing Society
...................... Excellent – you know your subject backwards! Katherine Jones, Airedale NHS Trust.............................
Most impressive. Thank you. Colm Mather. First Capital
MAGNUS CARTER, MCIPR, Lead Consultant, is Mentor’s Managing Director. He was communications advisor to the Bristol Royal Infirmary Public Inquiry Team and has run crisis exercises for major transport operators, financial services companies, utilities and local authorities. He is an approved speaker for the Academy for Chief Executives and an approved trainer for the Chartered Institute of Public Relations.
By profession a journalist, Magnus began his career with the Newcastle Evening Chronicle, worked as a freelance for national newspapers, and, for more than 20 years in broadcast news and current affairs. As a journalist, Magnus covered several general elections, the storming of the Iranian Embassy and the Libyan Embassy siege for radio, and the British Midland air crash at Kegworth for TV.
PETER BRILL is a specialist in media relations and crisis management. After training in broadcast journalism, he acquired 15 years of experience in Public Relations, most recently as Head of PR at RAC. In-house and agency roles included strategic PR planning, brand communications as well as crisis management, and he has handled crises for a number of organizations and individuals. Peter is also a Trustee of Sense (National Deafblind and Rubella Association) and acts as an advisor on communications and crisis management issues for them.
ANDY OSBORNE MBCI, has been involved in business continuity and risk management since 1990 and has a wealth of practical experience of developing business continuity and IT disaster recovery plans. Andy established Mentor’s business partner Acumen in 1997 to provide business continuity consultancy services. He has since worked with a number of clients across a broad range of industry types including manufacturing, pharmaceutical, insurance, financial services, local government, retail, publishing, education, transport, housing, property management and IT services. Andy has a management style which enables him to work effectively at all levels within an organisation. Andy is the author of Practical Business Continuity Management.
ELAINE WILDE, MCIPR, is a communications professional who runs her own company, Pink Carpet PR, specialising in PR, event management and crisis communications. As a former journalist and Head of Corporate Communications with First Great Western she has extensive communications experience with particular knowledge of crisis communications. Elaine began her journalistic career with the Wilts and Gloucestershire Standard in Cirencester, joining the Evening Advertiser in Swindon in the mid 1980s. She moved into PR and the rail industry in 1996 working for Railtrack (now Network Rail) and First Great Western. Through the latter she has gained extensive crisis management experience both on a day-to-day level and in terms of strategic direction.
Contact us for free quote and proposal, Tina Coulsting or Claire Harrington.
Tel. 0117 923 7933 or email office@mentorltd.co.uk