What Crisis?
Take steps to limit the damage a crisis can bring
Take steps to limit the damage a crisis can bring
Manage bad news
A seminar for up to 20 participants
A seminar for up to 20 participants
Handle the media
Don't let the media become part of the crisis
Don't let the media become part of the crisis
Resources
Useful media and PR websites
One of the best training courses I have been on! Paul Walsh, Initiatives Manager, West Wiltshire Housing Society
...................... Excellent – you know your subject backwards! Katherine Jones, Airedale NHS Trust.............................
Most impressive. Thank you. Colm Mather. First Capital
This highly interactive seminar event is designed to give you the critical skills needed to manage media, public and internal communications at a time of crisis, or impending crisis. It references case studies, is designed to allow you to share experiences where appropriate, and has practical exercises. Learning includes a ‘magic bullet’ approach to getting the messages right.
Max capacity: 20
No. of tutors: 1 or 2
Shows you:
- How public perception is reality for your organisation
- Why the media is so crucial to successful crisis communications
- How to develop lasting, positive relationships with the media
- How to work with journalists rather than against them
- How to classify the threat from crises
- Why crises escalate – and how to prevent that
- Key messages that work and how to communicate them effectively
- Key communications skills focusing on language and messages
- Basic steps to optimise internal communications
- How to manage issues of confidentiality
Contact Tina Coulsting or Claire Harrington for a free quote and proposal.
Tel. 0117 923 7933 or email office@mentorltd.co.uk