What Crisis?
Take steps to limit the damage a crisis can bring

Manage bad news
A seminar for up to 20 participants

Handle the media
Don't let the media become part of the crisis

Resources

Resources
Useful media and PR websites

Testimonials

One of the best training courses I have been on! Paul Walsh, Initiatives Manager, West Wiltshire Housing Society ...................... Excellent – you know your subject backwards! Katherine Jones, Airedale NHS Trust............................. Most impressive. Thank you. Colm Mather. First Capital

The way you communicate with the media and stakeholders directly affects the outcome of the crisis: get it right, and you survive; get it wrong and you may not. All events are bespoke, but here are some sample programmes:

Handling the Media in a Crisis

A full day training event for up to 8 people We work with you to develop a suitable scenario to use as the basis for interviews. Details

Managing Bad News Seminar

A one day seminar for up to 20 people which looks at you, the media and your crisis communications. Details

Issues & Crisis Management Workshop

A day-long interactive seminar for up to 12 people which explores the relationship between issues and crises and offers guidance on how to safeguard reputation and prevent issues escalating into crisis. Details

Incident Management Exercises

Mentor can organise desk-top or full-scale exercises to test out procedures and communications within your organisation. This includes scenarios involving the emergency services and other agencies. We can also provide ‘journalist’ teams to bring authenticity to the media element of your exercise. Details

Consultancy Solutions

We follow Business Continuity Institute guidelines, working with you to help prepare for recovery and survival of your business after a crisis. Details

Crisis Communications Plans

We work with senior management or your existing crisis management team to write or review your plan. Details

Issues Management Audit

Our consultants will organise and conduct an audit of issues on which your organisation may be vulnerable. We will also suggest ways of ensuring that this audit is future-proofed to prevent escalation into crisis. Details

Contact Tina Coulsting or Claire Harrington for a free quote and proposal.

Tel. 0117 923 7933 or email office@mentorltd.co.uk