Delegates will become clear on issues of confidentiality and procedure. They will know how to offer advice and to deal with complaints. They will be able to make decisions about informal or formal procedures in the light of a complaint and will have a clear understanding of the legal framework.
This course is aimed at Supervisory staff, managers, HR consultants and any one who needs to understand how to deal with bullying and harassing.
As well as this one-day course there is a half-day (“sheep-dip”) version for up to 24 participants and a two day deluxe version for HR professionals and senior managers which includes counselling skills.
Consultant: Rose Barter Corporate Bullying: An article by Rose Barter for Venture Magazine Page 1Page 2 Page 3