Issues and Crisis Management Workshop
This highly interactive workshop draws heavily on case studies and also uses tried and tested exercises. It is suitable for senior managers with decision-making or operational involvement in crisis planning, crisis management teams or business continuity. It is also suitable for senior communications professionals with experience or involvement in crisis or issues management.
Topics:
- Issue or crisis: is there a choice?
- Identifying issues that might bite
- Incubation: diagnostic indicators
- What type of crisis?
- Crisis planning checklist
- Avoiding the crisis culture
- Scenario work and case studies
Learning outcomes:
- Understanding how to identify and deal with issues before they become crises.
- Ability to recognise and tackle organisational cultures that incubate crises.
- Template for improved planning for crisis and agility in response.
- Learning from others’ experience.